Your Local Plumbing & Heating Experts in Hampshire

 
 
 
 
  EXCELLENT  
  
 Based on 294 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 tracie fullegar 
 
0 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Very reliable super efficient service would definitely recommend
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jane Axton 
 
2 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Very friendly & efficient service - couldn't ask for more
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Anna Meager 
 
9 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service, reliable and reasonable priced. Have used them for years :)
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sumant Chaudhary 
 
12 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
⭐⭐⭐⭐⭐ Excellent Service from Start to Finish – Highly Recommended!

I had a fantastic experience with Alford Plumbing & Heating Ltd for my boiler installation, and I would highly recommend them to anyone looking for a professional, reliable, and trustworthy company.

From the very beginning, when I first contacted them to arrange a visit and quotation, the experience was reassuring and professional. David visited us, carefully assessed everything in detail, understood our requirements, and provided a very competitive quotation. He also explained two payment options clearly: a finance option and a discounted price for paying the full amount upfront. This flexibility and transparency gave us great confidence in choosing them.

I would also like to give special thanks to Anja, who handled all the communication from the office. She was extremely helpful, understanding of our requirements, and very reassuring and professional throughout the process. Her clear communication and supportive approach made everything much easier and gave us additional confidence from the outset.

The team understood our requirements and arranged an installation appointment as soon as possible. All the information regarding the boiler, guarantees, and installation was explained clearly, which made the entire process stress-free.

On the installation day, Phil, Ashton, and Tyler did an excellent job. They completed everything on the same day, maintained a high standard of workmanship, and made sure everything was working perfectly before finishing.

A special mention goes to Phil, who was involved from the beginning to the end. He was extremely knowledgeable, calm, experienced, and highly professional throughout the process. His attention to detail and reassuring approach really stood out.

Even after the installation, the service remained excellent. The payment confirmation and boiler guarantee registration were handled smoothly and efficiently. I received all the necessary paperwork and guarantee documents within the expected timeframe, with no hassle at all.

Overall, the entire experience—from the initial enquiry and quotation to communication, installation, and aftercare—was seamless and outstanding. The whole team demonstrated excellent communication, professionalism, quality workmanship, and genuine customer care at every stage.

Thank you to the entire team at Alford Plumbing & Heating Ltd for such a brilliant experience. I would definitely recommend them to anyone considering a new boiler installation!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Roger Hamer 
 
14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great compny
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mike Brooks 
 
14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The work was done to the highest standard and the final invoice was less than the original estimate, which is always nice.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Julie Havinga 
 
16 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Once again a company you can reply upon. Great communication and reliability. Very courteous and prompt timekeeping for my boiler service. Very reasonable prices. overall very pleased. Thank you
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Glyn Hutson 
 
16 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have been using Alford now for over 10 years and can confirm that I have never had any reason to complane about thier service.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dom Powell 
 
16 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service, the boiler engineer was professional, efficient and friendly.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sam Dunnachie 
 
17 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a new Worcester boiler and various other related items installed by Alford in October 2026 and I was extremely pleased with all aspects of the work, from the initial quote through arranging a suitable date and getting the work done. The plumbing engineer who installed our system was Tyler, who was excellent in every respect from explaining what he would be doing, carrying out the installation, and explaining everything about the operation of the system to us afterwards. I highly recommend Alford Plumbing & Heating Ltd.